Vango FAQ's

Vango Solutions

I have an old tent, can I still get parts for it?
Poles and spares are available for all of our current tents and for most past season models. To find a part visit www.campingspares.co.uk with ...
Tue, 4 Oct, 2016 at 11:25 AM
How should I roll up my Vango self inflating mat? [video]
Please find below an informative video showing you the best way to pack away your mat after a night in your tent. Unscrew...
Tue, 4 Oct, 2016 at 11:24 AM
Whats the best way to pitch a tunnel tent? [video]
Those of you that are thinking of purchasing one of our tunnel tents, there is no need to worry about spending hours trying to figure...
Tue, 4 Oct, 2016 at 11:23 AM
How should I pack my sleeping bag? [video]
Below is an informative video on how to pack your sleeping bag away after a night on the hills.
Tue, 4 Oct, 2016 at 11:22 AM
I have had an issue with a product that is within the Warranty period, what do I do?
In the unlikely event that you experience an issue within the warranty period, please contact the store where the product was or...
Tue, 4 Oct, 2016 at 11:26 AM
Where can I see Vango pitching instruction videos?
Pitching videos are available for selected Vango tent models. You can find the link on the respective tent's product page...
Tue, 4 Oct, 2016 at 11:18 AM
How do I adjust the back-system on my backpack? [video]
Check out this video to find out more about Adjustable Back Systems within your Vango rucksack. These Quick–Step systems offer uncomplicat...
Tue, 4 Oct, 2016 at 11:24 AM
Where can I get a copy of pitching instructions for my Vango tent?
  For current tents, a pdf of pitching instructions is available to download from the respective tent's product page on our websi...
Tue, 4 Oct, 2016 at 11:19 AM
How do I fold my small tent?
Lay the inner on the ground and fold it in half lengthways  Fold it in half again and compare to the length of the tent bag, to ensure its...
Tue, 4 Oct, 2016 at 11:27 AM
Whats the best way to pack a rucksack [video]
Below is an informative video on how to correctly pack a rucksack before you start your adventure. Quick Q...
Tue, 4 Oct, 2016 at 11:22 AM