Vango FAQ's

Vango Solutions

How do I repair alloy poles?
Your pole is made up of set number of sections and an elasticised cord. The cord runs through each section and is simply knotted through a...
Tue, 4 Oct, 2016 at 11:16 AM
How do I fold my large family tent?
Lay the inner tent pods on the ground and fold them in half, lengthways. Fold it in half again and compare to the width of the tent bag, to ensure...
Tue, 4 Oct, 2016 at 11:29 AM
Where can I see Vango pitching instruction videos?
Pitching videos are available for selected Vango tent models. You can find the link on the respective tent's product page...
Tue, 4 Oct, 2016 at 11:18 AM
Whats the best way to pitch a tunnel tent? [video]
Those of you that are thinking of purchasing one of our tunnel tents, there is no need to worry about spending hours trying to figure...
Tue, 4 Oct, 2016 at 11:23 AM
Where can I get a replacement tube for my AirBeam tent?
Current season spare beams are available from AirBeams for past season models are available from Camping Spares.  
Thu, 10 Aug, 2017 at 9:24 AM
How should I roll up my Vango self inflating mat? [video]
Please find below an informative video showing you the best way to pack away your mat after a night in your tent. Unscrew...
Tue, 4 Oct, 2016 at 11:24 AM
About Vango
With a strong heritage to be proud of, all Vango gear is developed from experience. The outdoors is our DNA. Since 1966 Vango has been ...
Tue, 4 Oct, 2016 at 1:06 PM
I have an old tent, can I still get parts for it?
Poles and spares are available for all of our current tents and for most past season models. To find a part visit with ...
Tue, 4 Oct, 2016 at 11:25 AM
My Poly-cotton Air Beam Tent is collapsing. How do I stop this ?
The cotton we used in the Eden AirBeam tents (2014 & 2015 models) was of a particularly heavy duty grade and when it gets very ...
Tue, 4 Oct, 2016 at 1:08 PM
Vango Warranty 2016
Whilst we work with our retail partners to manage all warranty repairs, it is important that your Sales Contract (between you and the ret...
Tue, 4 Oct, 2016 at 1:06 PM