Vango FAQ's

Vango Solutions

My poles have broken/split is this covered under the guarantee?
All pole breakages - regardless of age and use - are treated as fair wear and tear, therefore are not covered under the terms of Vango wa...
Tue, 4 Oct, 2016 at 11:15 AM
Can a Vango Drive-away awning fit my vehicle? | How does it attach ?
Our awnings are sold as "Universal awnings" and the fitting instructions provided are meant to cover a wide array of vehicl...
Tue, 4 Oct, 2016 at 11:16 AM
Benefits of linked in and sewn in groundsheets
Sewn in groundsheets Benefits •The tent is fully sealed from bugs and draughts •The tents are easier to pitch •T...
Tue, 4 Oct, 2016 at 1:09 PM
What other awning will fit my Icarus 500 ?
The best alternative awning that will fit your Icarus is the Iris front awning.  The main difference between the Iris and the Icarus...
Tue, 4 Oct, 2016 at 12:53 PM
How to clean Gas stove jets
Regularly wiping down gas stove parts usually keeps the stove in operation. Sometimes, however, the jets on a gas stove get clogged, causin...
Tue, 4 Oct, 2016 at 1:04 PM
The elastic cord in my tent poles has snapped. How do I replace this?
To re-thread tent poles, remove the snapped elastic shock cord from the pole sections. Take the end of the new elastic shock cord an...
Tue, 4 Oct, 2016 at 11:17 AM
Can a Vango Caravan awning fit my Caravan | How does it attach ? [Video]
Our awnings are sold as "Universal awnings" and the fitting instructions provided are meant to cover a wide array of vehicles...
Tue, 4 Oct, 2016 at 1:05 PM
Should I weather my tent?
There are two different types of materials that are commonly used with today's tents, they are; polyester and polycotton. Polyester...
Wed, 25 Oct, 2017 at 12:46 PM
How do I repair alloy poles?
Your pole is made up of set number of sections and an elasticised cord. The cord runs through each section and is simply knotted through a...
Tue, 4 Oct, 2016 at 11:16 AM
How do I fold my large family tent?
Lay the inner tent pods on the ground and fold them in half, lengthways. Fold it in half again and compare to the width of the tent bag, to ensure...
Tue, 4 Oct, 2016 at 11:29 AM