Vango FAQ's

Vango Solutions

Where is my nearest Vango stockist?
You can find our nearest stockist using our stockist locator. Please get in touch with your nearest retailer before visiting the store to check...
Mon, 29 May, 2017 at 4:59 PM
How do I pack my Vango Pop up tent? [video]
Here is a short video of a Vango Pop Up tent being taken down and packed away. Please use this packing video for the following Vango Pop Up Tents:...
Tue, 4 Oct, 2016 at 11:19 AM
Should I weather my tent?
There are two different types of materials that are commonly used with today's tents, they are; polyester and polycotton. Polyester...
Wed, 25 Oct, 2017 at 12:46 PM
My poles have broken/split is this covered under the guarantee?
All pole breakages - regardless of age and use - are treated as fair wear and tear, therefore are not covered under the terms of Vango wa...
Tue, 4 Oct, 2016 at 11:15 AM
Benefits of linked in and sewn in groundsheets
Sewn in groundsheets Benefits •The tent is fully sealed from bugs and draughts •The tents are easier to pitch •T...
Tue, 4 Oct, 2016 at 1:09 PM
What other awning will fit my Icarus 500 ?
The best alternative awning that will fit your Icarus is the Iris front awning.  The main difference between the Iris and the Icarus...
Tue, 4 Oct, 2016 at 12:53 PM
How to clean Gas stove jets
Regularly wiping down gas stove parts usually keeps the stove in operation. Sometimes, however, the jets on a gas stove get clogged, causin...
Tue, 4 Oct, 2016 at 1:04 PM
How do I purchase and replace the inner tube of my AirBeam? [Video]
AirBeam tents are supplied with a puncture repair kit, and current season spare beams are available from www.vango.co.uk. AirBeams for past ...
Tue, 4 Oct, 2016 at 12:54 PM
The elastic cord in my tent poles has snapped. How do I replace this?
To re-thread tent poles, remove the snapped elastic shock cord from the pole sections. Take the end of the new elastic shock cord an...
Tue, 4 Oct, 2016 at 11:17 AM
Can a Vango Caravan awning fit my Caravan | How does it attach ? [Video]
Our awnings are sold as "Universal awnings" and the fitting instructions provided are meant to cover a wide array of vehicles...
Tue, 4 Oct, 2016 at 1:05 PM