Vango FAQ's

Vango Solutions

How do I reproof my tent ?
After several uses in rain or sunshine your tents water repellent coating may wear off, this will cause your tent material to "wet ...
Tue, 4 Oct, 2016 at 11:14 AM
How do I wash my sleeping bag?
How do I wash my sleeping bag The components of our sleeping bags have been designed to allow for washing. Follow these instructions for b...
Tue, 4 Oct, 2016 at 11:14 AM
My tent is wet in the morning, is it leaking?
Q: Why does water come into my tent? Is my tent leaking? If you have been unlucky enough to find water in your tent th...
Mon, 19 Dec, 2016 at 4:53 PM
How do I clean my tent or treat mould?
How to clean an inner tent: If you have space, pitch the inner making sure it is secure. Then clean the affected area with a sponge ...
Tue, 4 Oct, 2016 at 11:15 AM
How do I repair my tent?
Sometimes the unfortunate can happen, and you can end up with a small tear / hole in your tent. If this is not covered in the Vango Warranty...
Tue, 4 Oct, 2016 at 1:03 PM
How do I fit my Vango rucksack? [video]
The best way to fit a Vango rucksack is to loosen all the straps for the back system. Place a bit of weight into the rucksack, then put the ...
Tue, 4 Oct, 2016 at 11:17 AM
How do I repair fibreglass poles ?
How do I repair fibreglass poles? Your pole is made up of sections and elastic shockcord. The cord runs through each section and is simpl...
Tue, 4 Oct, 2016 at 11:14 AM
My Airbeam tubes are collapsing in the Wind | How do I stop this ?
It could be something as simple as not enough air in the beams or a twist in the tube, which could create a kink and make the beams susc...
Tue, 4 Oct, 2016 at 1:07 PM
Can a Vango Drive-away awning fit my vehicle? | How does it attach ?
Our awnings are sold as "Universal awnings" and the fitting instructions provided are meant to cover a wide array of vehicles and do ...
Wed, 7 Aug, 2019 at 12:14 PM
Vango Basecamp awning (2017)
Please find attached images and general information for the Vango Swift Base-camp awning. Swift Basecamp caravan ove...
Fri, 25 Nov, 2016 at 12:28 PM